Privacy

When you submit a candidate intake enquiry, we collect the information you type into the enquiry form:

• Your full name, email address, and direct phone number.
• Your current academic stage, institution, and program of study.
• Your target application cycle and top three target medical programs.
• Your current portfolio snapshot (limited to 1,000 characters), including GPA/MCAT if available, research, or extracurricular commitments you choose to describe.
• Your primary strategic objective.
• A record that you accepted this Privacy Policy, and the date and time of that acceptance.

To limit automated abuse, our server also stores a one-way cryptographic hash derived from your email address and network address. These hashes are used only to count recent submissions and cannot be reversed into the original values.

We do not ask for, and ask you not to send, government identification, dates of birth, health information, or payment card details. If you send such information anyway, we will delete it and ask you to resend without it.

During ConsulMD Aspire, ConsulMD Apply, or ConsulMD Match mentorship, or a standalone ConsulMD Write, ConsulMD Interview, or ConsulMD Diagnostic package, you may choose to share materials relevant to the agreed service. These may include drafts, transcripts, application files, CVs, personal letters, or interview practice responses. Share only what is needed, and remove unnecessary information about other people. Those materials are used to provide the service you requested.

• To reply to your enquiry and discuss next steps.
• To understand your goals and determine whether a mentorship or individual service fits your needs.
• To provide the physician mentorship, written application feedback, interview preparation, or diagnostic review you have requested.
• To protect the enquiry form from spam and automated abuse.
• To keep records we may need for tax, accounting, or dispute-resolution purposes.

We do not sell personal information, and we do not use enquiry information for advertising or profiling.

The newsletter signup is separate from your candidate intake enquiry. You can skip it and continue to the candidate intake form. Submitting an enquiry does not automatically subscribe you.

When you choose to sign up, we collect your email address, optional first name, signup source, and the date and time of your consent. We save these details in our subscriber list, send you a welcome email, and send an internal signup notification to ConsulMD. We use the list for occasional availability, free workshop, and guide updates.

You can withdraw newsletter consent by replying to an email or contacting info@consulmd.ca. Newsletter consent is not a condition of receiving a service. You can ask us to remove your subscriber details; any information we must retain for legal or consent records will be explained in our response.

We rely on your express consent, given by ticking the consent box before submitting the enquiry form, to collect and use the information described above for the purposes described above. Where we continue to hold records after an engagement ends, we do so to meet legal, accounting, and record-keeping obligations.

You may withdraw your consent at any time by emailing info@consulmd.ca. Withdrawing consent may mean we can no longer provide the requested service to you. Withdrawal does not apply retroactively to information we are required to keep.

We use a small number of third-party providers to operate this website and communicate with you. Each has access only to what its function requires:

• A website hosting and application platform, which serves this site and runs the enquiry form.
• A managed database service, which stores enquiry records, newsletter subscriber details, and consent records.
• An email service, which sends enquiry confirmations, newsletter welcome emails, and internal notifications.
• A video-meeting service used to hold consultations, mentorship meetings, and individual service sessions.

We do not authorize these providers to use your information for their own marketing purposes.

Some of our service providers process or store information outside Canada, including in the United States. Where that is the case, your information may be accessible to foreign courts, law enforcement, and regulatory authorities under the laws of those jurisdictions.

Enquiry records are retained for 24 months from the date of submission, after which they are scheduled for deletion. Spam-control hashes are short-lived and used only to count recent submissions.

You can ask us to delete your enquiry, service, or newsletter records at any time by emailing info@consulmd.ca from the address you used. We will confirm the request, delete what we are not required to keep, and tell you what remains and why.

Deletion is currently carried out on request by a person, not by an automated schedule. We do not claim automatic deletion, and we will not describe it as automatic until such a process is implemented and tested.

We take the following measures. They reduce risk; no service can promise that information is completely secure.

• Information sent through this website travels over an encrypted connection.
• Enquiry records are stored in a database that is not readable by the public, and access is restricted to accounts we control.
• Form submissions are validated and sanitized on the server, not only in the browser.
• Submission rates are limited, and application logs exclude the contents of form submissions.
• We minimize what we collect, which limits what could be exposed.

We hold no security certification or independent audit attestation, and we make no such claim. If we ever obtain one, we will name the standard and the auditor here.

Subject to applicable law, you may ask us to:

• Confirm whether we hold information about you, and give you access to it.
• Correct information that is inaccurate or incomplete.
• Delete information we are not required to keep.
• Explain how your information has been used and to whom it has been disclosed.
• Withdraw your consent to further use.

Email info@consulmd.ca with your request. We reply to enquiries within two business days. We may need to verify that the request comes from you before acting on it.

If you are not satisfied with our response, you may contact the privacy regulator with jurisdiction over your province or the federal privacy commissioner.

The site uses cookies and browser storage for its operation. After a successful newsletter signup, a local storage flag remembers that this browser has subscribed so the signup popup is not shown again. This flag does not contain your email address.

The website also loads a Google Ads measurement tag to measure page visits and advertising performance. Google may process device, browser, network, and visit information and use cookies or similar technologies under its own privacy policies. This measurement is separate from the information you submit in our enquiry and newsletter forms.

Our hosting platform records privacy-aware, aggregate visit measurements so we can see how many people reach each page. These measurements are counted in aggregate: they do not build a profile of you, do not follow you to other websites, and are not used for advertising. We do not collect or store your full IP address for analytics. Where a network address is needed to limit spam on our enquiry form, it is converted to an irreversible SHA-256 hash on our server, kept only for the throttling window, and never linked to your enquiry.

ConsulMD Aspire, ConsulMD Apply, and ConsulMD Match mentorship, and ConsulMD Write, ConsulMD Interview, and ConsulMD Diagnostic services, are intended for students exploring medicine, medical school applicants, and international medical graduates. This website is not directed at children.

If you are under the age of majority in your province, please do not submit the enquiry form without the involvement of a parent or legal guardian. If we learn that we have collected information from a minor without appropriate consent, we will delete it.

This policy takes effect on the effective date shown at the top of this page. When we make a material change, we will update that date and add an entry to the change log below. If a change materially affects how we use information you have already given us, we will contact you at the email address you provided.

Questions about this policy: info@consulmd.ca. See also our Terms of service.